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Writing guide

  • Folder icon closed Folder open iconPreparing to get your message out
    • The message
    • The audience
    • Packaging
    • Drawing up a skeleton
  • Folder icon closed Folder open iconWriting to be read
    • How people read: print and online publications
    • Practical tips for achieving a plain, clear writing style
    • Plain language
    • Plain structure
    • The paragraph
    • Tools for effective writing
  • Folder icon closed Folder open iconStyle
    • UK English vs US English
    • Words to use and words to avoid
    • Nouns and Verbs
    • Capitalisation
    • Hyphens
    • Compound words
    • Singular and plural
    • Digital dialect
    • Numbers and dates
    • Abbreviations and acronyms
    • Countries and currencies
    • Signatures and names
    • Punctuation
  • Folder icon closed Folder open iconFormatting
    • Chapter titles and headings
    • Lists
    • Visuals: tables, graphs, diagrams
    • Table of contents
    • Headings
    • Quoted matter
    • Bold and italics
    • Footnotes
    • Other tools
  • Folder icon closed Folder open iconReferences and bibliographies
    • References
    • Bibliographies
    • Sample bibliographical entries
Formatting

Quoted matter

Block quotations should be indented and separated from surrounding text by spacing: you do not need to use quotation marks. The text should formatted normally, not printed in italics.

Do not overuse excerpts from other works or from case studies. It is usually better to summarise their idea in one or two sentences. It is unfair to present the reader with a long series of quoted material with little explanation or description.

When it is important to quote in a foreign language, you should quote in the original and follow this directly (not in a note) with an English translation in brackets.

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